How We Help You

The Problem

The best websites are always evolving and require intense maintenance. The IT team is often not equipped to manage infrastructure, such as SSL Certificates, and Malware Protection Plugins

The Solution

C3’s website services begin begin with a comprehensive analysis of existing site infrastructure and combine it with detailed discussions with your institution’s IT team, staff, and 3rd party vendors to fully understand requirements, limitations, and aspirations.

The Client Relationship Manager (CRM) then provides a watertight recommendation list to management for review and approval prior to build. We ensure that all necessary infrastructure, such as SSL Certificates, and Malware Protection Plugins are purchased and deployed if needed, and that the institution assumes complete control over all infrastructure (hosting, domain, themes, etc.) and digital identities (social media ownership and Google Business ownership).

The Problem

Large institutions generate massive volumes of critical content. Managing it in compliance with your institutions best practices can be daunting.

The Solution

A unified and centralised content management framework is the only way to ensure compliance and quality in your institution’s content portfolio. Our content and graphics experts have what it takes to make your brand stand out with streamlined content management protocols and brand design.

The Problem

Social Media is a powerful tool not only for brands and corporations, but for institutions to tell their stories and requires skilled resources to consistently manage and curate content. These skills are not often available inhouse and therefore this activity is neglected.

The Solution

The C3 Client Relationship Manager (CRM) works with the Institutions SPOCs to identify relevant Social Media channels to build presence on, and develop robust Social Media Calendars to engage and build your audience.

Our in-house experts in Graphics Design and Content Writing develop creative posts to drive the Social Media Calendar, while the CTS tracks and captures responses and engagement levels.

A detailed summary is available in real-time to college management to monitor performance

The Problem

Online Reputation Scores on Google Review, Mouthshut, Siksha.com are not tracked and managed. These negative scores accumulate over a period of time and adversely effect the credibility and reputation of the institution.

The Solution

Whether it’s potential students, quality faculty, or national accreditation agencies, your institute’s online image will likely drive the very first impression.

Our CRMs work with your institute’s Specific Points of Contact (SPOCs) to identify the channels upon which to build your online reputation. Our specially assigned Social Media Manager (SMM) then collects existing reviews and content about your institution and collates it in the Content Tracking System, flagging negative reviews and forwarding them to the appropriate authorities for rebuttal.

SMMs also work with SPOCs to obtain positive reviews and testimonials to build a strong reputation. The college has constant knowledge of their online reputation through the CTS, which provides a Month on Month ORM score along with trends and improvement recommendations.